Terms & Conditions
Acknowledgment of your order and delivery
Once your order has been submitted, we will notify you via email to confirm receipt of your order and a dispatch date. If you do not receive this confirmation email within 12 hours, please contact us at email@example.com.
If you want to cancel your order please inform us within an hour of receipt of this e-mail and we will refund you.
Packs will be dispatched within 24 hrs by 1st Class post. Allow 4 working days.
Full Memberships are sent out on particular dates. You will be informed of when your order will be dispatched in the confirmation e-mail. It will be a maximum of 10 working days from receipt of order. Allow 15 days to be sure.
Other items (than Secret Seed Society Books or Seeds) are dispatched by carrier by a third party within 48 hours of receipt of order. Allow 12 working days.
Personal privacy and data
Financial data is not stored by Secret Seed Society or shared with any third parties. Other information may be stored for future use by Secret Seed Society. None of your personal information will be shared with anyone else apart from when goods are dispatched from a third party. We never give or sell personal data.
If for any reason you change your mind or are unhappy with your purchase, simply return it to us at Secret Seed Society, Studio 013, Netil House, 1a Westgate St, E8 3RL. in its original condition within 30 days of the date of receipt and we will issue a full refund of the price you paid for the item. Queries by telephone to 07779080776 or e-mail to firstname.lastname@example.org
If the item is faulty you can return it to us anytime. This returns policy does not affect your statutory rights.
Items in each pack have been carefully selected to ensure appropriate content for children. The pack of seeds should be removed for children under 3 and used with adult supervision.
Seed Agent Club
Our newsletters are aimed at children but are open to everyone. If children are aged 10 or under parents permission will be needed to sign up to the Seed Agent Club. We will send you an email to confirm that you have signed up.
We will never pass your details to anyone else.
If you would like to leave the Club use the unsubscribe button when you next receive an email from us.
Our competitions are only open to children aged 10 and under. If the winner is aged 10 or under, their guardian’s permission will be needed. Only one entry per person.
By entering the competition you agree that: 1) your entry can be used by Secret Seed Society as we see fit and 2) your entry is original to you and not wholly or substantially copied from any other material. 3) Your details may be kept by Secret Seed Society to contact you in the future but will not be shared with any third parties. (all communications have an unsubscribe button)
After the closing date, the winner’s details will be used to contact them via post or e-mail. In the unlikely event of supply difficulties we reserve the right to replace the stated prize with another of comparable or greater value. There will be no cash alternative.
Secret Seed Society competitions are not open to the employees or subcontractors of Secret Seed Society, any competition sponsor or its employees, agents or subcontractors, or the immediate families of any such employees or sponsors.
The closing date is as specified in the relevant competition. Winners will be formally notified within 21 days of the closing date. The judges’ decision is final, and no correspondence will be entered into.
The prize may not be transferred to any other person. A list of competition winners will be published on www.secretseedsociety.com website.
Participants in and winners of competition may be invited to take part in publicity.
Please use your correct name and address, otherwise it will disqualify you from receiving any prize.
We reserve the right to amend these rules at any time. By entering any of our competitions you are confirming that you agree to be bound by the above terms and conditions.
Secret Seed Society may at any time issue competition specific rules to be read in conjunction with the above rules.
All content on this site including text, graphics, logos, images and software is the property of Secret Seed Society and its affiliates, and is protected by UK and International copyright laws.
The Secret Seed Society names and logos are registered trademarks.
These terms and conditions are governed in accordance with the laws of England and Wales (and Mayor Okra of Seed City).